Here at Joanne Taylor Facial Aesthetics we pride ourselves in offering first class treatments and customer service to all of our clients. However, sometimes things may go wrong.
In the unlikely event that this could happen then it is important that we put things right at the earliest opportunity.
If you are dissatisfied with any aspect of our service provision then please contact us immediately. The quickest and most effective way of resolving any issues or raising your concerns is directly to your practitioner, Joanne Taylor. This can be done in person, by email jt.rejuvenation@gmail.com or telephone on 07525 657503. Your concerns will be carefully listened to and please provide as much detail as possible.
Your complaint will be acknowledged either by telephone or writing within 4 working days.
A full response will be made within 20 working days of receipt of complaint.